We collect no personally identifiable information about you when you use the software, services, and mobile applications that we provide (collectively, “the Zootom AI Platform”) unless you provide that information to us. Unless we have your authorization or are required to do so by law or other extraordinary circumstances, we will not share with any third party the personally identifiable information that we obtain from you. By using the Zootom AI Platform, you agree that you have read and understand this Privacy Policy, and that you consent to its terms.
Children's Privacy
Please see the Zootom AI Children’s Privacy Policy for details about our collection of information from users under 13 years of age.
Changes to This Privacy Policy
Zootom AI may revise and update this Privacy Policy at any time by posting such revised Privacy Policy here. We will notify you by email at the address we have on file if there are any material changes to this Privacy Policy. Your continued use of the Zootom AI Platform after receiving notice of any changes in this Privacy Policy will mean you accept those changes.
Contact Information
Questions or comments regarding this Privacy Policy should be sent by e-mail to support@zootom.ai.
Last Modified: July 1, 2024
Children’s Privacy Policy
Overview
Zootom AI has special policies and procedures for the online collection, use, and disclosure of information from children under 13 years of age, whether such collection occurs at the Zootom AI Operating System or through any other interactive or online method, including mobile applications (collectively, the “Zootom AI Platform”). This Zootom AI Children’s Privacy Policy (“Policy”) describes:
What types of personal information we collect from children on the Zootom AI Platform
The purposes for which we use the information
What rights you have regarding personal information you submit
To whom and under what circumstances we disclose personal information
Applicability
This Policy applies to our information collection, use, and disclosure practices for visitors under the age of 13. Our General Privacy Policy, provided in a separate document, describes our information collection, use, and disclosure practices for visitors ages 13 and over.
Table of Contents
Operators of the Platform
Data Collection and Utilisation
Collection of Non-Personal Information
Handling Personal Information
Sharing Information
Protecting Information
Transfer of Ownership
Third-Party Services
Policy Updates
Contact Details
Effective Date
1. Operators of the Platform
The Zootom AI Platform is operated by Zootom AI Inc. and contains third-party software (apps) from certain service providers of Zootom AI including, but not limited to software developers, advertising, promotional, internet, association, and public relations service providers (collectively “Service Providers”). In this Policy, Zootom AI and its Service Providers are referred to collectively as “we” or “our.” If you have any questions regarding this Policy or any other matter in connection with the Zootom AI Platform, please contact: support@zootom.com.
2. Data Collection and Utilisation
Non-Personal Information
The servers from which we host and provide the Zootom AI Platform collect and record certain non-personal information about site visits. The non-personal information that we collect may include IP addresses, the type of operating system in use, the type of technology being used by the visitor, the number and frequency of visitors to different elements of the Zootom AI Platform, and the activity of the visitor before and after accessing the Zootom AI Platform.
Personal Information
We do not make a child’s participation in any Zootom AI Platform site activity contingent on that child’s disclosure of more personal information than is reasonably necessary to participate in that activity. We are parents too and our children use the Zootom AI Platform alongside yours, likely for the same reasons. We will, at minimum, need the following information to deliver the features of the Zootom AI Platform:
Name
Date of birth
Gender
School
Zip code
Parent’s e-mail address
Password
The Zootom AI Platform requires you to create a parental or caregiver account before your child is able to be registered with the Zootom AI Platform. We require a parent or guardian to set up an account to reasonably ensure that the individual providing the consent is an adult. Once the consent of a parent or guardian has been verified, the account allows the parent or guardian to maintain control over the child’s account. To set up a parental account, we may collect the parent’s or guardian’s first name, last name, mailing address, date of birth, gender, and e-mail address. Additionally, we will require the parent or guardian to verify his or her identity via e-mail. We may use the information collected about you and your child through the Zootom AI Platform registration to inform you about future Zootom AI product plans and features.
We allow parents or guardians to manage their children’s personal information or preferences within the Zootom AI Platform. To manage this information and these preferences, visit your settings in your parent account on the Zootom AI Platform. In this area, parents or guardians will be able to alter permissions, access the personally identifiable information that Zootom AI has collected about their child, correct factual errors in such information, and request to have this information deleted or request that the Zootom AI Platform no longer collect, use, or maintain such information. To protect the privacy and security of Zootom AI Platform members online, we will take reasonable steps to verify the identity of the parent or guardian before granting the parent or guardian access to the personal information that we collect and maintain about the parent or guardian and his or her child.
We may send service-related e-mails to Zootom AI Platform members. These may include a welcome message and other non-promotional e-mails or text messages, from which no opt-out option is provided.
3. Sharing Information
The Zootom AI Platform will transfer or otherwise disclose the information it collects from children or parents to employees and independent contractors of Zootom AI, its subsidiaries, affiliates, and Service Providers if the disclosure will enable that party to perform a business, professional, or technical support function for Zootom AI, or if required to do so by law. These entities are restricted to using this information only to provide a service on our behalf. We do not share personal information with any third party for that party’s own promotional purposes. We will also transfer or otherwise disclose personal information in response to judicial process, to comply with legal requirements, and, as permitted under provisions of law, to provide information to law enforcement agencies or to third parties in connection with an investigation on a matter related to public safety or the security of the systems used to provide the Zootom AI Platform. We may also use or disclose the information as permitted by law to protect our rights or property, the Zootom AI Platform, or its users.
4. Protecting Information
We maintain industry-standard physical, electronic, and procedural safeguards designed to prevent unauthorized access to or disclosure of your personal information.
5. Transfer of Ownership
In the event that the Zootom AI Platform or any of its assets are acquired by a third party, personal information acquired by Zootom AI may be one of the assets transferred. In such an event, we will notify you as explained below under “Changes to this Privacy Statement”.
6. Third-Party Services
To the extent that any of the third-party websites, apps, or other online services accessible through the Zootom AI Platforms has different privacy practices from those stated in this Policy, those third-party privacy practices govern the collection and use of information you provide when visiting those platforms. We are not responsible for the policies, content, and practices of third-party platforms to which the Zootom AI Platform may link, and you should refer to those sites’ own privacy policies to learn how they collect and use personal information.
7. Policy Updates
By accessing the Zootom AI Platform, you are agreeing to the practices described in this Policy. On occasion, it may be necessary for us to change the terms of this Policy. We will do so by posting updated text within the Zootom AI Platform, and your continued use constitutes acceptance of those changes. If your child is not a Zootom AI Platform member, we will not materially change how we handle previously collected information without providing notice and an opportunity to choose how we use that information.
8. Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
9. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
10. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@zootom.com or by mail using the details provided below:
Zootom Ltd
[Re: Privacy Compliance Officer]
48 West George Street, 2nd Floor, Glasgow, Scotland, G2 1BP.